Smoking fireplaces- You know the call is coming, and you reach into your bag of known sources and inevitable you forget to ask the right question or take a measurement that could lead to a solution. Smoking problems are costly and time consuming part of your customer service. Why not use the CDS to provide the checklist so when you need to focus on the problem all the facts are in front of you. We know smoking problems are out there (cough…. cough) we just want to help organize your thoughts.
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